Unit A : Communicating with colleagues

Authors: Lesley Rahamim, Helen Melhuish, Chris Hopkins

Contents

Introduction

Expected outcomes

Key skills covered in this Unit

Scenarios

1. Administrative tools

Electronic communication

2. Sending and receiving email

3. Sending to a mailing list

4. Netiquette and sending attachments

5. Newsgroups and bulletin boards

The World Wide Web (WWW)

6. Browsing

7. Searching and Favourites

8. Online discussions - Web conferencing

9. Creating a Web site

10. Access to email for those with disabilities

11. Access to the Web for those with disabilities

Finding and using resources - some useful Web sites

Practical teaching activities

Appendix 1 - Key resources

Appendix 2 - Suppliers

Appendix 3 - Language of the Internet

Acknowledgements and terminology

View this Unit as a PDF file (566 k)

Editors: Trish Hornsey, Simon Melhuish
© Copyright ICT Ltd 2000

ISBN 1-903618-00-2

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